Southernwood Roofing and Siding

Warranty Request

ALL ROOFING AND SIDING PRODUCTS installed by Southernwood carry a 5-year Workmanship or Labor Warranty. The warranty covers you against leaks or defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full.  The 5-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed.  Should an issue or leak arise that is result of the workmanship, Southernwood is not responsible for consequential damages.  We are responsible for fixing the deficiencies in our workmanship related to our work only.  However, in addition we will provide a 1-Time payment up to $250 for any interior damage resulting from workmanship within the 1st year of installation.  State law requires a 1-year workmanship warranty, we are providing 5 years.  The reason for the 1-year interior warranty is to provide you, our customer with additional peace of mind coverage. This additional interior warranty is based on the understanding that workmanship issues are generally exposed within the first year of installation given our geographic exposure to seasonal changes and weather events.  Based on our years of experience, if a leak or workmanship issue resulting in water intrusion occurs, and is caught quickly, any resulting damage is minimal.


ALL WINDOW AND DOOR PRODUCTS installed by Southernwood carry a 2-year Workmanship or Labor Warranty.  The Warranty covers you against defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full.  The 2-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed.  Should an issue arise that is result of the workmanship, Southernwood is not responsible for consequential damages.  We are responsible for fixing the deficiencies in our workmanship related to our work only.

ALL GUTTER OR GUTTER GUARD PRODUCTS installed by Southernwood carry a 1-year Workmanship or Labor Warranty.  The Warranty covers you against defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full.  The 1-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed.  Should an issue arise that is result of the workmanship, Southernwood is not responsible for consequential damages.  We are responsible for fixing the deficiencies in our workmanship related to our work only.


ALL ROOFING REPAIRS carry a 30-day workmanship warranty strictly limited to the surface area worked on.  Repaired areas are documented in our system within each customers’ job file.  If anything should arise or additional service is needed in the future, we will maintain our data base to be able to refer back to previous repairs. Due to the nature of service work and dealing with aging products, products not installed by our team, water intrusion issues are difficult to locate and can be coming from multiple locations or traveling before presenting at a particular location.  Not all leaks are able to be pinpointed and several attempts may be needed to fully diagnose an issue.

NOTE** WHEN MAKING REPAIRS TO SHINGLES AN EXACT MATCH RARELY OCCURS DUE TO AVAILABILTY OF OLDER SHINGLES, MANUFACTURER CHANGES IN NEW SHINGLES AS WELL AS AGE, WEAR AND EXPOSURE OF EXISTING SHINGLES.

SIDING REPAIRS carry a 30-day workmanship warranty.  Due to the nature of service work, filling in pieces or not removing all interlocking siding panels to complete a repair or not having been the original installer of siding, fascia, soffit or other exterior cladding materials, full areas or longer workmanship coverage cannot be provided.

NOTE** WHEN MAKING REPAIRS TO SIDING, FASCIA, SOFFIT OR OTHER COMPONENTS, AN EXACT MATCH RARELY OCCURS DUE TO AVAILABILTY OF OLDER SIDING PROFILES, MANUFACTURER CHANGES, AS WELL AS AGE, WEAR AND EXPOSURE OF EXISTING SIDING.

 

What Our Customers Have to Say
Recent Customer Reviews
Southernwood Roofing and Siding
★★★★★
Team was patient and well organized in helping us get a hail damage claim completely covered and new roof/gutters installed. Special shout out to Chris for his attention to detail with the quote as well as maintaining a clean work site.
Happy Customer
La Plata, MD
★★★★★
Southernwood is the best when it comes to roofing and windows. I had 3 new windows installed on my house just as a test to see how they performed. I'm now going to have the rest of the house done. Don't bother shopping around, Southernwood goes the extra mile.
Michael
La Plata, MD
★★★★★
My wife and I are extremely pleased with our new roof. This is our weekend home so Southernwood handled the project, start to finish, while we were not there and did a great job. Very honest folks.
Wayne
La Plata, MD
★★★★★
Ralph and Southernwood Roofing LLC was exceptional. There wasn’t a question that I could ask that one of them couldn’t answer. The roof, siding, windows, garage door all was done with precision. Definitely will recommend this company.
Cheryl
La Plata, MD
★★★★★
I love the new roof. Great value compared against 5 other local companies. Ralph was very responsive getting the quote, selecting shingles and getting the work done. I would definitely recommend Southernwood
Karl
La Plata, MD
Southerwood Roofing and Siding
4.89
Rating
Based on 300+ Customer Reviews
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Southernwood Roofing and Siding