Warranty Request

ALL ROOFING AND SIDING PRODUCTS installed by Southernwood carry a 5-year Workmanship or Labor Warranty. The warranty covers you against leaks or defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full. The 5-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed. Should an issue or leak arise that is result of the workmanship, Southernwood is not responsible for consequential damages. We are responsible for fixing the deficiencies in our workmanship related to our work only. However, in addition we will provide a 1-Time payment up to $250 for any interior damage resulting from workmanship within the 1^st year of installation. State law requires a 1-year workmanship warranty, we are providing 5 years. The reason for the 1-year interior warranty is to provide you, our customer with additional peace of mind coverage. This additional interior warranty is based on the understanding that workmanship issues are generally exposed within the first year of installation given our geographic exposure to seasonal changes and weather events. Based on our years of experience, if a leak or workmanship issue resulting in water intrusion occurs, and is caught quickly, any resulting damage is minimal.

ALL WINDOW AND DOOR PRODUCTS installed by Southernwood carry a 2-year Workmanship or Labor Warranty. The Warranty covers you against defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full. The 2-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed. Should an issue arise that is result of the workmanship, Southernwood is not responsible for consequential damages. We are responsible for fixing the deficiencies in our workmanship related to our work only.

ALL GUTTER OR GUTTER GUARD PRODUCTS installed by Southernwood carry a 1-year Workmanship or Labor Warranty. The Warranty covers you against defects, due to workmanship, following the date contractor demobilizes from the Property and has been paid in full. The 1-year labor warranty is nontransferable and pertains only to the owner of the property contracted at the time the work was completed. Should an issue arise that is result of the workmanship, Southernwood is not responsible for consequential damages. We are responsible for fixing the deficiencies in our workmanship related to our work only.

ALL ROOFING REPAIRS carry a 30-day workmanship warranty strictly limited to the surface area worked on. Repaired areas are documented in our system within each customers’ job file. If anything should arise or additional service is needed in the future, we will maintain our data base to be able to refer back to previous repairs. Due to the nature of service work and dealing with aging products, products not installed by our team, water intrusion issues are difficult to locate and can be coming from multiple locations or traveling before presenting at a particular location. Not all leaks are able to be pinpointed and several attempts may be needed to fully diagnose an issue.

NOTE** WHEN MAKING REPAIRS TO SHINGLES AN EXACT MATCH RARELY OCCURS DUE TO AVAILABILTY OF OLDER SHINGLES, MANUFACTURER CHANGES IN NEW SHINGLES AS WELL AS AGE, WEAR AND EXPOSURE OF EXISTING SHINGLES.

SIDING REPAIRS carry a 30-day workmanship warranty. Due to the nature of service work, filling in pieces or not removing all interlocking siding panels to complete a repair or not having been the original installer of siding, fascia, soffit or other exterior cladding materials, full areas or longer workmanship coverage cannot be provided.

NOTE** WHEN MAKING REPAIRS TO SIDING, FASCIA, SOFFIT OR OTHER COMPONENTS, AN EXACT MATCH RARELY OCCURS DUE TO AVAILABILTY OF OLDER SIDING PROFILES, MANUFACTURER CHANGES, AS WELL AS AGE, WEAR AND EXPOSURE OF EXISTING SIDING.

GAF Standard Warranty
GAF Systems Plus
GAF Golden Pledge
Owens Corning Preferred
IKO
Tamko
CertainTeed Vinyl Siding
Plygem Mastic Siding
James Hardie Plank
Vinlymax Windows
Wincore Windows
Provia Doors (Signet, Legacy, Heritage and Embarq)
Provia Windows (Eco light and Endure)

What Our Customers Have to Say

Recent Customer Reviews

★★★★★

“Southernwood is the best when it comes to roofing and windows. I had 3 new windows installed on my house just as a test to see how they performed. I'm now going to have the rest of the house done. Don't bother shopping around, Southernwood goes the extra mile.”

Michael

La Plata, MD

“My wife and I are extremely pleased with our new roof. This is our weekend home so Southernwood handled the project, start to finish, while we were not there and did a great job. Very honest folks.”

Wayne

“Everyone was very professional! From our initial contact person Noah, to all the contractors and workers. They were timely and very neat. They cleaned up all the debris and old roofing. We were very pleased and would highly recommend!”

Harold

Hillcrest Heights, MD

“Southernwood did a great job on our home replacing our roof, siding and gutters after a bad hail storm back in April. They were all very professional and polite. Geddy, the field supervisor showed up each day to oversee the work and address any questions I may of had. I would highly recommend them for your home projects.”

Leslie

Hughesville, MD