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Customer Testimonials

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overall client rating is out of 5 by reviews.

  • "I commend Mike Bell on his excellent customer service abilities. Excellent mannerisms, good eye contact, very polite and respectful. Good, honest attitude. He is an excellent representative of your company! He showed that he is a good listener and sought to address all of my concerns within his ability."
    Customer: Sheila W.
  • "What started out as a catastrophe turned quickly to a delightful experience because of Southernwood! After a large tree hit our home the same day we excepted a sales offer to sell, you'd think we'd be devastated. And we were until we met Brent Compton with Southernwood Roofing & Siding. We now have a beautiful new roof and perfectly blending new cedar siding. We couldn't be any more pleased with every aspect of a job well done! Thank you!"
    Customer: Robert & Natalie in Accokeek, MD
  • "My project was vinyl siding for part of my house and vinyl soffit for the ceiling of my carport. Got 3 estimates; Southernwood was the best price. Work was timely and top notch, communication was excellent and the people were great. I couldn't be happier!"
    Customer: John Pickeral in Waldorf, MD
  • "I had a wonderful experience with Southernwood Roofing. Our roof was damaged in a particularly windy spring storm. Southernwood was one of the companies I called for an estimate on the repairs. They came out quickly to assess our roof and walked us through the damages better than my insurance company. In fact, they pointed out things our insurance company missed and helped articulate to them the need for a new claim estimate. They also offered financing for the difference between the insurance claim estimate and the cost of the job. Our new roof was installed and looks great. It was a pleasure working with everyone at Southernwood. They were all professional and personable. I would definitely recommend them and use them again if need be."
    Customer: Nicole Pearson in Waldorf, MD
  • "New roof was put on our cape cod, Southernwood completed the work in a day, scheduled it perfect for the weather. 2018 was a wet summer. Roof turned out great. There were a couple minor fixes that had to be done a few months after installation, didn’t matter Southernwood set up for a service team to come fix. Their service team was very professional as well as very informative on what they where doing to resolve the situation at hand, I am not a roofer and it was nice to kind of get what was going on. Would recommend to others. Thank you Southernwood Roofing!"
    Customer: Cole Parker in Mechanicsville, MD
  • "Very pleased with final outcome of complete roof replacement. Required removal of two layers of shingles. Neat, clean, sweep of shrubs, plants, deck, patio, and entire work areas. Field supervisor (John) returned three times to ensure the company’s high standards of quality were met and maintained. Brent Compton deserves special mention for his outstanding customer service. He made transaction seem one of friends rather than business. Another big plus was, there was no bums rush to collect payment. Southernwood Roofing gets outstanding marks for a job well done. ????"
    Customer: Skip Wine
  • "If you are looking for a company that will actually answer the phone, return your calls, give a free estimate, follow up with emails, text messages and house calls, and DO AN AWESOME JOB, then Southernwood is the company you want!!!! I was searching for roofing companies and gathering estimates. Jesse at Southernwood called me back the same day and came to give me an estimate within 2 days. He followed through on everything that was promised either by email, text or phone calls. Even after he emailed the estimate, he followed up with a phone call to be certain the estimate did not end up in spam. Who does that now a day? Jesse or Mike, that's who. Once my husband and I decided to go with Southernwood, it was smooth sailing in getting the contract signed and setting up a schedule for installation. The shingles were delivered as promised and the next day a team of roofers showed up by 7 AM. The project manager Dave came that morning to make sure everything was there, and the team was ready to go. The workers were professional and did not stop working all day. When it came time for cleanup, there was not an ounce of debris left. All trash was hauled away including the dump trailer. The workers walked around the premises of my home and even went back up on the roof to straighten the existing gutter guards, (plus cleaned them out, which was a bonus) At the end of the day the project manager Dave came back to look around. Dave went up on the roof to inspect the newly installed roof. He made sure we were pleased and wanted to know if we had any concerns. I highly recommended this company because of how well they communicate, the expert work they perform, plus their labor warranty is 10 years as opposed to other companies that only give a 5-year warranty on their labor. They are also accredited with the BBB. As the saying goes "YOU GET WHAT YOU PAY FOR." Thank you to the entire team at Southernwood Roofing & Siding"
    Customer: Lori R. in La Plata, MD
  • "Very pleased with the new roof and shutters. Service was without stress. Ralph Hancock, thank you!"
    Customer: Cynthia W in La Plata, MD
  • "I was very impressed with how quick the job was done. Everything was cleaned up, couldn't even tell they were there, except for the beautiful roof."
    Customer: Shari Armstrong, MD
  • "I was mostly concerned with the cost of such a huge project but they offered financing. You put a deposit down and pay the balance after completion of the project. Cory B. and his team on site were very professional and cleaned up thoroughly. All in all, I am very happy and satisfied with my new roof and have already told my friends that if they need a new roof to call Mike and Southernwood Roofing & Siding."
    Customer: Erin M. in Lusby, MD
  • "Corey's attitude amazed me because although he acknowledged the company had lots of demand and he was working long hours, he shared with me that he loves working for Southernwood, staying busy, and loves working for the owner of the company. That was very REFRESHING to me to hear an actual employee love the employer and he truly wanted to do a good job and meet my expectations...I highly recommend Southernwood and will continue to express my satisfaction by word of mouth with the service I received. If the need ever arises for future service I would be a repeat customer."
    Customer: Angie's List Member
  • "On time, all work no play. Expertly installed. Beautifully cleaned work area, no pressure estimate or sale. Michael Cusic (salesman) knew the needed upgrade I wanted before I asked for them."
    Customer: Michael L., Waldorf, MD
  • "Mike Cusic gave us an estimate in 3/2014, we were not financially ready, but now that we were, he quickly came back out, reassessed was the only company to keep original estimate and rebates, had the work ordered and completed in a week and team did a phenomenal job."
    Customer: Sarah S., Bel Alton, MD
  • "Removed fascia board and replaced behind front left gutter. Put gutter back in place. Removed and installed new 1x8 board on front left corner of house; primed, caulked and painted. Removed and replaced about 8 feet of OSB scoffing and painted. Went well. Even came back next day to put another coat of paint on soffit."
    Customer: Sheila K., Angie's List Member, Waldorf, MD
  • "They (Corey) showed up on schedule and was very professional. After a brief conversation he surveyed my roof and provided an estimate. He then followed up in 2 days to complete the repair. I found the entire experience acceptable. If needed I would certainly use them again and would not hesitate to recommend them."
    Customer: John H., Angie's List Member, La Plata, MD
  • "Great!!!! They were out the same day I called and the price was very reasonable. Done in one day."
    Customer: Frank M., Angie's List Member
  • "We had Southernwood replace our gutters. Their estimate was great, they offered a military discount, and the work was great! I even had to ask Michael to come back and fix a couple things and they did it, no questions. Great all around. There was a slight bit of confusion on what day they would come out to do the work, their representative came out to clear everything up. We appreciated the follow up."
    Customer: Sandy S., Angie's List Member
  • "Roofing replaced in 8 hours, 7-man team. Siding replaced in 4.5 days, house was wrapped first with 1/4 inch board insulation, then covered with triple 4 straight tap siding. A one-man amazing team. Gutters and downspouts were installed in 1.5 hours, another 3-man team. Best of all Southernwood, was the lowest bid of the 3."
    Customer: United Church of Christ of Annapolis
  • "I love my new roof, the neighbors can't stop telling me how wonderful it looks. I know it's not only great looking but a great roof. You have a good man there with Michael Cusic, I had all these concerns and items to talk about and he already knew what they were before I told him. Everyone from the ABC supply to the installers were true professionals. I now have a quality roof with outstanding warranty installed by experts that will outlast me. I am of course 100% delighted with the GAF product and installation. I would not hesitate to recommend Southernwood to others and to call again for your services."
    Customer: Michael L.
  • "Due to wind damage, the siding on my structure of the roof were damaged on two locations. There was no way I could repair the house myself and upon singing up with Angie's list, I located Southernwood Roofing & Siding, located in La Plata Maryland. Corey responded immediately and was able to professionally accomplish the repairs the same day. I would HIGHLY RECOMMEND Southernwood Roofing & Siding for the promptness and courtesy of working with me over the phone since I could not leave my office that day. Thanks again Corey Bowling and Southernwood Roofing & Siding!"
    Customer: Alan L., Angie's List Member
  • "The person that came out to my home was very professional. He arrived promptly at the definite time. He identified himself and presented a business card and proceeded to tell me exactly what he was about to do. He was knowledgeable and able to answer any questions. Upon completion of the project he presented me with pictures of the before and after of the repair."
    Customer: Angie's List Member
  • "They replaced my roof, installed a new attic fan and replaced my gutter and down spout in the front. First of all, I would like to commended Mike Cusic for being very prompt in returning my calls and accommodating when scheduling the work to be performed. Overall, he was very professional and i appreciate that. The day the work began, I met Corey who oversaw the job performance. After he introduced himself, he was also very professional. He went over my contract and what was going to be done and answered any questions I had. The job started approx. 8 until 3 and they did a wonderful job. I am very pleased with the overall work they performed and also the clean up."
    Customer: Angie's List Member
  • "They were excellent. They were prompt and finished on time. He was very professional."
    Customer: Angie's List Member
  • "It went great. They were a great company. They were very professional. The pricing was great, and they have great followup."
    Customer: Angie's List Member
  • "They were very good. They came right out and they informed me of the problem and took care of it. I had no problem and they're very professional."
    Customer: Angie's List Member
  • "We had replacement windows installed throughout our home. They look very nice and am happy with the work that they did."
    Customer: Angie's List Member
  • "Mike and his staff were very good at fixing the roof and porch. They were friendly and very professional."
    Customer: Angie's List Member
  • "They were on time, they were professional, a good job was done, I was really impressed, worth the price."
    Customer: Angie's List Member
  • "Mike Cusic was very responsive. He answered all my questions regarding the various quotes. I ended up choosing the Architectural Shingles. He scheduled a day to install the roof. The weather was calling for rain. Mike called me before 8:00 am that morning to inform me they were going to delay the job by a day due to weather. The next day, the roof was installed as planned. It looks great! He called the next business day to follow up to ensure I was happy with the roof."
    Customer: Angie's List Member
  • "Southernwood did a terrific job. Their crew was punctual, professional, and absolutely terrific. They left the job site cleaner than they found it. Their shingle lines were perfect. The new roof looks great. Would highly recommend."
    Customer: Angie's List Member
  • "I want to thank [Mike] and Edgar again for coming down to Lexington Park to repair our roof. I was extremely impressed with Southernwood’s generosity, skill, and willingness to do “whatever it takes” to make a repair. It is rare in the common marketplace to see a company truly stand behind their word and be so willing to work with their customers. I look forward to telling my friends and neighbors about my Southernwood experience. Thanks again!"
    Customer: Scott F.
  • "Andy and Southerwood Building Services built our home, so almost three years later when a piece of siding started to come loose after a bad storm rolled through, we didn’t hesitate to call on Southernwood Roofing & Siding. They came and took care of the repair with the same great service and efficiency we experienced during the original build. We couldn’t be happier with the Southernwood team."
    Customer: John D.
  • "I got three estimates. At first I did not feel this vendor was as professional as the other two, and even though he was the lowest cost, I was not going to use him. I had him come out again with a modification to the original estimate. I became convinced my first impression was wrong, especially after talking with him about some leak problems with the top of my chimney that had been near impossible to find and fix over a number of years."
  • "This vendor's solution showed an impressive knowledge of what's presently available in the building industry. Neither of the other two bidders gave me the same impression. Indeed, they seemed more concerned with just putting shingles on and doing the gutter guards. But the chimney leak was very important to me; it had caused some ceiling damage in my home."
  • "The man who did the estimate came one day to seal the chimney top. He used a new material that dried clear and sealed every area where it was applied. In the nearly 6 months since, I have experienced a number of storms that would have caused leaks in the past; I have had no leaks. :-)"
  • "The shingle people came on a second day. They removed old shingles on the house, installed new shingles and ice guards, and installed gutter guards. They installed new shingles over old on the 2 sheds. They did all this and cleaned up all nails and shingle pieces in one long day. I was impressed with their work."
  • "I am very satisfied with the work that was done and the professional way everything was carried out. I definitely recommend this vendor."
    Customer: Angie's List Member
  • "I scheduled five estimates for my roof and siding job. One company never showed, and four provided estimates. Of the four, one was much higher than the others. Southernwood was not the cheapest but came in very close to the other two reasonable estimates, and I was highly impressed by the professionalism and knowledge evident in their field rep, Mike. My dad is a retired contractor and we had talked over the job beforehand so that I knew what questions to ask and what signs to look for, and Mike really knew his stuff. I also liked that Southernwood is a local company but not one of those "2 guys and a truck" outfits that can be a little shady.

    Mike talked me through the various options and the comparative advantages and prices of different materials, respecting that expense was an issue and never giving me a hard sell for upgrades. He was upfront about all costs, including additional costs if the roof turned out to have any bad wood underneath, which it did but I was prepared. The crews who did the work were all Spanish-speaking, but Mike was there at the start of each day and at key points to give them direction and inspect the job as things progressed. They worked hard and fast and it was clear that they knew exactly what they were doing. At one point they ran short of roof shingles with about 6 square feet of roof left to go, but they quickly sent for an additional bundle and stayed past sundown to finish despite the delay.

    Both jobs turned out great. All the work is neatly and precisely done. They did lots of little extras like adding trim around the light fixtures, hose bib, and electric outlets. Around vents and such, they used caulking that matched the siding color exactly, and they tucked the exterior phone and cable wires under the trim as they went so that part of the wall looks nice and neat now (it was a mess before). They had to take down the gutters during the job, and I noticed that they even scooped out the leaves before putting them back up. Now that's extra service! The crews cleaned up completely and didn't leave a single bit of debris or trash behind. I saw them go over the yard and driveway thoroughly with a magnetic roller to collect loose nails and screws, which my tires appreciate.

    The house looks terrific- neighbors keep stopping me to exclaim over how good it looks. I am very happy with the work and would recommend Southernwood without reservation."
    Customer: Angie's List Member
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