Angie’s List Member
I scheduled five estimates for my roof and siding job. One company never showed, and four provided estimates. Of the four, one was much higher than the others. Southernwood was not the cheapest but came in very close to the other two reasonable estimates, and I was highly impressed by the professionalism and knowledge evident in their field rep, Mike. My dad is a retired contractor and we had talked over the job beforehand so that I knew what questions to ask and what signs to look for, and Mike really knew his stuff. I also liked that Southernwood is a local company but not one of those “2 guys and a truck” outfits that can be a little shady.
Mike talked me through the various options and the comparative advantages and prices of different materials, respecting that expense was an issue and never giving me a hard sell for upgrades. He was upfront about all costs, including additional costs if the roof turned out to have any bad wood underneath, which it did but I was prepared. The crews who did the work were all Spanish-speaking, but Mike was there at the start of each day and at key points to give them direction and inspect the job as things progressed. They worked hard and fast and it was clear that they knew exactly what they were doing. At one point they ran short of roof shingles with about 6 square feet of roof left to go, but they quickly sent for an additional bundle and stayed past sundown to finish despite the delay.
Both jobs turned out great. All the work is neatly and precisely done. They did lots of little extras like adding trim around the light fixtures, hose bib, and electric outlets. Around vents and such, they used caulking that matched the siding color exactly, and they tucked the exterior phone and cable wires under the trim as they went so that part of the wall looks nice and neat now (it was a mess before). They had to take down the gutters during the job, and I noticed that they even scooped out the leaves before putting them back up. Now that’s extra service! The crews cleaned up completely and didn’t leave a single bit of debris or trash behind. I saw them go over the yard and driveway thoroughly with a magnetic roller to collect loose nails and screws, which my tires appreciate.
The house looks terrific- neighbors keep stopping me to exclaim over how good it looks. I am very happy with the work and would recommend Southernwood without reservation.